|
|
|
|
|
|
||
| Support Center | ||||
| Welcome to the Total Hockey Support Center. Here you will find here answers to frequently asked questions and ways to contact me for additional help. As Project Manager for Total Hockey, I have been involved in every phase of development from conception to production and delivery. It is my goal to answer every question and solve every problem you are experiencing as quickly as possible. Let's face it. If every thing was going great with your software, you wouldn't be reading this right now - you'd be using the software.
Fortunately, we have had very few problems with the software. But if you are experiencing a problem, that doesn't make you feel any better. So let's get started on solving your problem. Read below for troubleshooting steps to take to get you up and running. Thank you for using Total Hockey Sincerely, |
||||
| Step 1: Read the Frequently Asked Questions - A lot of common issues and problems can be solved here and it saves you a phone call. Step 2: Contact Me - Your problem isn't addressed in the FAQs. Then please contact me via email using this form. Filling out the form completely allows me to solve your problem more quickly. I respond to emails typically within 12 hours if not sooner. Step 3: Emergency - If you absolutely can't wait for email. Either it's very important or you are very impatient (don't worry - so am I) call me here. |
||||